Interweave is primarily a wholesale distributor of healthcare textile products to NHS hospitals, contract laundries, clinics and residential care homes. A typical order consists of 100s of hospital pyjamas and 1,000s of pillows, however if you don’t need wholesale healthcare products, you only want a few items you can still buy those from us online. Note that some items have a minimum order quantity, this is shown in the product details.
Buying wholesale – how to get started
Firstly browse our products online and add the items you need to the shopping basket. When you are ready to checkout, you will be required to enter some information to create an online account. Having an online account gives you access to view previous orders online as well as being able to use the Quick Order form for future orders.
Once you have created your online account you’ll be ready to pay for the order. You can opt to pay for the first order with a credit card or debit card online – we offer secure online payment processing via PayPal or Stripe. Alternatively, you can apply for a 30 day credit account which, if the account is approved, will enable you to buy products and receive an invoice with 30 days payment terms.
30 day credit account
Credit account applications are made online, simply complete the application form. The credit account application details will be sent straight to our team at Interweave House who will process your application. A credit check is run by our team and a maximum credit limit applied to your account. You will receive email confirmation once this is complete. This typically takes no more than 2 working days. However if you need to place an order urgently and wish to use the credit account facility, please contact us to ask if the process can be fast-tracked.
Many buyers using one account
Organisations with many individuals purchasing different items at different times from us may find it easier to set up a single online account, so that previous orders will all be in one place. To do this, please ensure you use an email address as the account login username that all purchasers can access, such as firstname.lastname@example.org. All individual purchasers will need to be able to receive email notifications from us when the order is despatched etc. Please ensure you check delivery details when you place each order so that we send the products to the right ward or department. You will also need to add your name to the order in the Reference field so that we know who to contact if there are any queries.
Or.. many buyers using separate accounts
If viewing previous orders all in one place isn’t important to your organisation, you may find it easier to set up separate online accounts for each purchaser. The contact details and delivery details will be pre-populated whenever a new order is placed. You will also find it easier to receive emails confirming the order and delivery date, as these emails will be delivered straight to the correct individual.
Very large orders
We keep a lot of stock in our warehouse at all times, so if you need a large number of something urgently we can help you out. However, when ordering online, you will only see the quantities that have been allocated to be sold on the website. Therefore if the website tells you there isn’t enough stock to complete your order please contact us. It’s likely that we will be able to help you.
Need something a bit different
Embroidered scrub suits? Different colour towels? Different fabric patient gowns? Get in touch, we’d love to help.