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What should I do if my delivery is late?

UK Mainland

If your delivery is late, please firstly check the delivery tracker online (you will have received an email from us with an online tracking link). If the tracker isn’t working, or if you have further questions please contact us to let us know that your delivery is late so that we may help you.

Other delivery areas

Please contact us to let us know that your delivery is late so that we may help you.

Save and share basket
Save your shopping basket now and return later to buy. You'll receive a unique link which you could email to a friend or colleague. Please also share the link with our customer services team if you have any queries about the products or about delivery.
Back Save and share basket
Your shopping basket will be saved with product pictures and information, and costs. You can send it to yourself, or a friend, with a link to retrieve it at any time.
Your basket email sent successfully!